TCS AI-powered smart city and customer analytics software is now available on Azure Marketplace

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TCS Intelligent Urban Exchange (IUX) and TCS Customer Intelligence & Insights (CI&I) technologies are now available on the Microsoft Azure Marketplace, according to Tata Consultancy Services.

CI&I customer analytics enables banks, retailers, insurers, and other enterprises to use AI, machine learning, and customer data platform capabilities to provide hyper-personalized consumer and citizen experiences while maintaining privacy and permission. In order to improve customer happiness, companies can use CI&I to surface insights, predictions, and recommended actions and offers in real time.

By improving services and enabling infrastructure to respond in real time to expected and dynamic occurrences, IUX assists businesses and cities in achieving sustainability goals and elevating citizen and employee experiences. IUX uses data from across operational silos to mimic dynamic scenarios using AI and machine learning, allowing services and IoT infrastructure to respond appropriately. Intelligent building energy, streetlights, transportation, water management, energy and resources operations, command center, and workplace resilience are some of the IUX modules available.

“Enterprises must go beyond transforming their technology. They must make a meaningful difference to the customers and communities they serve. This has made sustainable, customer-centric initiatives powered by AI a business imperative. TCS IUX and CI&I on Microsoft Azure will make it easier for businesses and governments to deploy exciting digital transformation initiatives,”

said Ashvini Saxena, Global Head, TCS Digital Software & Solutions.

TCS is a Microsoft Gold Partner with over 1,000 Azure engagements under its belt for more than 225 global clients. TCS is a Microsoft Azure Expert Managed Service Partner and recently received the 2021 Microsoft Partner of the Year Awards for Azure Intelligent Cloud in France and Dynamics 365 Field Service in the United States.

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