Telenor and Infosys in collaboration to transform the finance and supply chain operations

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Telenor Norway, Telenor’s wholly-owned Norwegian telecoms operator, and Infosys, a global leader in next-generation digital services and consulting, announced today their collaboration to successfully transform the finance and supply chain processes.

Telenor Norway chose Infosys to help them with their ERP transformation initiative because of its innovative and standardized solutions, reusable assets, qualified employee pool, and ability to deliver solutions quickly. Infosys delivered a future-proof, standardized Oracle Cloud ERP solution in partnership with Telenor Norway’s Business & IT teams to help Telenor Norway move from a traditional ERP system and improve business agility and operational efficiency. The system, which includes modules like R2R (Record to Report), A2R (Acquire to Retire), P2P (Procure to Pay), O2C (Order to Cash), and others, was implemented across 10 Telenor organizations in a record time of 9 months.

“Telenor Norway needs to continuously raise the bar in its operational performance to serve as the trusted digital partner for its consumer and enterprise customers. IT as a business enabler plays a critical role in this objective. The ERP transformation program is one of the steps in making Telenor agile and efficient,”

Terje Borge, CFO, Telenor Norway, said.

“The critical elements of our success have been collaboration, following standard processes, and operating with a strong One team culture throughout the project. Infosys brought domain experience, the right skills, and competent resources to help deliver this transformation,”

Richard Stigaard, CIO, Telenor Norway, said.

“In the post-COVID era, telcos are emerging as the preferred digital service providers for subscribers. The ERP platform developed jointly by Telenor and Infosys enables Telenor Norway to drive operational excellence, which ultimately translates into a superior customer experience,”

Anand Swaminathan, EVP, Communications, Media and Technology, Infosys, said.
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