HCL Technologies (HCL), a leading global technology company, has been selected to provide global service desk and on-site support to Novo Nordisk. HCL, through this partnership, will help Novo Nordisk transform its IT operations and create world-class end-user experiences and drive efficiency across its workforce.
“We’re delighted to be expanding our current application management and modernization services engagement with Novo Nordisk through this new deal. The strength of our partnership with Novo Nordisk is testament to HCL’s continued growth and leadership in the Nordics and reinforces our value proposition in Life Sciences and Healthcare.”Pankaj Tagra, Corporate Vice President and Nordic and DACH Head, HCL Technologies
For Novo Nordisk, HCL will develop a multilingual and omnichannel digital workplace solution. HCL will assist more than 48,000 end-users in 20 languages across 58 countries, and provide on-site IT services throughout the United States, Asia, and Europe, using the knowledge-centred service (KCS) methodology and its next-generation automation and self-service capabilities.