Oracle Cloud to Boost Development Capabilities of the Japanese mobile operator, NTT DOCOMO 

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Oracle, on Monday announced that Japanese mobile operator NTT DOCOMO has adopted Oracle Cloud Infrastructure (OCI) to build its new development environment for ALADIN (ALl Around DoCoMo INformation Systems), one of the largest customer information management systems in the world. 

As the DOCOMO expands into broader telecommunications, internet, and smart life services, the system’s 300 developers can now build modern apps faster and more cost-effectively using OCI, while the company benefits from highly accessible and secure compute resources. In addition, DOCOMO has switched from on-premises Oracle Database to Oracle Database Cloud Service on OCI for database training.

“Companies across the world are continuing to modernize their business processes to meet changing market and regulatory conditions and customer demands. Key to their success is the wealth of customer information that sits at their very heart, like in the case of DOCOMO’s ALADIN. Having a development environment that enables the information to be leveraged quickly, securely and reliably, and that supports faster software development is a source of competitive advantage. Oracle recently launched Oracle Cloud for Telcos which enables telcos to build new applications or modernize existing workloads on OCI. OCI is gaining a strong reputation for enabling business evolution by providing the extensive developer-friendly services needed to help organizations build, deploy and manage the next generation of applications, and leverage game-changing technologies like artificial intelligence and machine learning.”

Toshimitsu Misawa, member of the board, corporate executive officer and president of Oracle Corporation Japan

ALADIN manages all customer-related processes for DOCOMO’s 83 million subscribers, including membership and transactional data, credit checks, contract data, and telephone number assignment. Along with the mobile operator’s ‘d POINT CLUB’ reward points programme, growing numbers of traditional cell phone users, and new customer touchpoints like chatbots and smart gadgets, DOCOMO’s customer information is fast developing. 

DOCOMO is updating the ALADIN development environment by shifting it to the cloud to match this business expansion and enable faster delivery of better services. DOCOMO established a new development environment on OCI to support approximately 300 developers as part of this.

“Our goal is to ensure that ALADIN, a mission critical system which serves as NTT DOCOMO’s customer hub, operates in a reliable manner and delivers an excellent customer experience. The new environment on OCI supports development, coding, and integration testing. Its roll out has quickly proven how we can optimize our costs and improve developer productivity and efficiency through containerization and automation. The Oracle Cloud Free Tier also has allowed us to build the new environment quickly and at a lower cost. We plan to move the entire development environment to the cloud as we prepare for the future migration of our commercial environment and are looking forward to the evolution of the services and technologies provided on OCI.”

Tadaaki Yoshida, Information Systems Department, NTT DOCOMO, INC.

DOCOMO deployed Oracle Container Engine for Kubernetes (OKE) for containerization and plans to use Continuous Integration and Continuous Delivery and Deployment (CI/CD) solutions to further automate operational management, in addition to enhancing the developer team’s productivity and efficiency.

DOCOMO has also transferred its on-premises Oracle Database infrastructure to Oracle Database Cloud Service on OCI as part of the cloud migration. Database administrators use this environment from specialized devices to verify and train database recovery procedures and perform training, which includes the reproduction of failure scenarios in a commercial environment.

Docomo’s move to Oracle Database Cloud Service will enable them to enjoy Oracle’s pay-as-you-go service and provide database administrators with the flexibility and scalability to meet seasonal needs. This has allowed DOCOMO to reduce costs by 95% by minimizing the manual workload required for managing and operating the environment.

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