LTI Inaugurates Engagement Center in Hartford, CT

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Larsen & Toubro is a multinational engineering and construction company based in India. At its recently opened engagement centre in Hartford, CT, Infotech, a worldwide technology consulting and digital solutions company, has established the ServiceNow Experience Center & Innovation Lab. The Experience Center strives to encourage businesses to embrace digital workflows that identify improvements, create roadmaps, and streamline procedures in order to quickly change and adapt to new organizational processes and realize the full potential of technological advancements.

The LTI ServiceNow Experience Center will enable the co-creation of best-in-class solutions for customers to expedite their digital transformation journey on the ServiceNow platform, with a focus on innovation and building new capabilities for organizations. Clients can meet with technical experts from LTI and ServiceNow for in-depth technology briefings, solution demos, software, and access to tools for Proof of Concept (PoC) and solution workshops, while the Experience Center focuses on new industry practices.

The Experience Center offers:

  • One-stop-shop for solutions and PoC’s powered by ServiceNow’s platform
  • A ServiceNow sandbox for associates to explore and contribute
  • Innovation Zone to design a future roadmap of joint solutions
  • Feedback mechanism for constant improvement.

“This Experience Center offers a comprehensive suite of ServiceNow solutions to foster innovation. It will be a combination of ServiceNow’s powerful tools and LTI’s deep expertise in business transformation journeys. Our clients can now co-create innovative solutions to the new-age challenges using this lab and uncover more flexible, scalable, and agile models to stay competitive,”

Nachiket Deshpande, Chief Operating Officer, and Executive Board Member, LTI, said. 

“Allowing customers to experience the power of our platform firsthand is a great step forward in helping them see the business value of digital transformation. We are excited about the ServiceNow Experience Center & Innovation Lab and the future work to come on this innovative venture,”

Erica Volini, SVP, Global Alliances, and Partner Ecosystem Go-To-Market Operations, ServiceNow, said. 

LTI is a ServiceNow partner with experience in providing deep insights and comprehensive solutions to customers using the platform’s capabilities in Sales, Services, Technology, and Service providers. To expand collaborative capabilities, LTI will continue to invest in important ServiceNow product lines.


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