RBL Bank collaborates with Amazon Pay to offer UPI Payment Services

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Amazon Pay, RBL Bank, and Amazon Web Services (AWS) have announced a partnership to offer UPI payments. Amazon Pay has partnered with the Bank to provide peer-to-peer and peer-to-merchant transactions. RBL Bank will receive NPCI’s assigned UPI ID with the handle @rapl as a result of this integration.

“As we progress in our digital journey, innovations in payments that enhance our customers’ banking experiences, remains one of our core focus areas. In line with these efforts, we are delighted to partner with Amazon Pay and AWS. This collaboration will equip users to make seamless and convenient UPI-based transactions.”

Rajeev Ahuja, MD and CEO (Interim), RBL Bank said.

RBL Bank’s advanced cloud-based processing will provide an agile infrastructure for improved payments. The bank will be able to take advantage of Amazon Pay’s growing customer base and transaction volume as a result of the partnership. With its payment processing platform hosted on AWS, the Bank will further expand its presence in the Unified Payments Interface (UPI) segment.

“It is our endeavor to make digital payments trusted, convenient, and rewarding for customers across India. Customers are constantly looking for payment platforms that add value and provide a holistic digital payments experience. This partnership with RBL Bank will allow users to pay anyone, anywhere, seamlessly, and instantly through UPI, enhancing their payment experience. This comes as another step towards our endeavour of simplifying lives and driving adoption of digital payments in India. With a cloud native architecture, we hope to keep raising the bar on availability, speed and customer experience using UPI through the Amazon app.”

Mahendra Nerurkar, – CEO and Vice President, Amazon Pay India said.

The ability of RBL Bank to process on a cloud-hosted platform will provide greater agility and scale in processing UPI, which has grown rapidly in the last three years to become the preferred mode of payment for individuals.

“We are pleased to collaborate with RBL Bank to host their UPI workloads on AWS. This joint effort provides greater agility and scale for RBL Bank, enabling its customers to transact through secure and reliable payment methods, which further enhances their experience,”

Puneet Chandok, President of Commercial Business at AWS India and South Asia, said.

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