Tech Mahindra and Communisis Embarks on Digital Transformation Journey

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Tech Mahindra, a leading supplier of digital transformation, consultancy, and business reengineering services and solutions, announced today a strategic relationship with Communisis, a provider of integrated corporate communications. As a result of the relationship, Communisis’ internal and external digital capabilities will be enabled and transformed.

“​​Digital transformation in customer communications is a crucial aspect of brand experience, and it should be at the forefront of every organization’s business strategy. We are looking forward to partnering with Communisis in the journey towards more customer-centric processes, seamless experiences, data-driven operations to achieve its business goals This partnership further underlines our focus on digital growth, under the NXT.NOW™ framework and strengthens our technological leadership in the UK. We recently announced our plans to create new revenue streams and add 1000 jobs in UK, reiterating our commitment to investing in the local communities we operate, ”

Jinender Jain, Senior VP & Head of Sales for UK and Ireland, Tech Mahindra, said.

Tech Mahindra will deliver Communisis’ digital transformation strategy through legacy modernization, ERP deployment, service desk operations, cloud and vendor management as part of the cooperation. Communisis’ Enterprise back-office functions, including the Finance department, will be transformed as a result of the agreement. While connecting the business transformation with the ERP journey, Tech Mahindra’s Next Generation suite will modernize and affect key CXO goals.

“This is a major milestone in our digital transformation and in the development of our client services and products. This partnership with Tech Mahindra will bring pace to our cloud adoption, the rollout of our omnichannel service capabilities and in helping clients make the inevitable transition from paper to digital. As a service provider, we have a responsibility to ensure that we are always investing and developing our capabilities for the benefit of our clients and their customers in the safest, most secure way possible. The partnership with Tech Mahindra helps us fulfil that responsibility across our client base,”

Phil Hoggarth, CEO- Communisis, said.

Tech Mahindra is one of the major technological Indian investors in the United Kingdom, and the only Indian firm among 44 to get the Terra Carta Seal in 2021. With improved delivery capabilities, the partnership with Communisis will boost Tech Mahindra’s market position and cement its technological leadership in the UK. It also highlights Tech Mahindra’s commitment to digital growth, as part of the NXT.NOWTM framework, focuses on harnessing next-generation technologies to create revolutionary solutions today, as well as allow digital transformation and satisfy the changing and dynamic demands of its clients.

The company will use the additional capabilities to speed up its internal digital transformation while also aiding clients in their journey to a mainly digital communication landscape.


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